All work

01 Build · SaaS Shipped

From fulfilment bottleneck to inboxes inside 24 hours

A cold email infrastructure company was growing faster than it could onboard customers. We automated inbox setup and fulfilment, then built the dashboard the business now runs on.

Engagement
ENDY Inboxes
Sector
Cold email infrastructure
Region
United States
Year
2024
From fulfilment bottleneck to inboxes inside 24 hours - editorial illustration
How the system runs
Input
  • New customer order
ArrAI
Provisioning & fulfilment engine
Output
  • Live inboxes, under 24 hr
  • Operations dashboard

/ The numbers

faster fulfilment
Under 24 hr
inbox delivery
5-figure
MRR added, in weeks

01 The problem

ENDY sells cold email infrastructure. Demand was climbing, but every new customer meant the same manual, multi-step inbox setup and fulfilment process.

The founders had become the bottleneck. Growth was capped by how fast two people could click through provisioning.

02 The approach

We mapped the full path from sale to live inboxes and isolated the steps that were pure mechanical repetition.

Those steps were automated end to end. Then we built a SaaS dashboard so the team could see and run fulfilment without ever opening a spreadsheet.

03 What we built

  • Automated inbox provisioning and setup flow
  • End-to-end fulfilment pipeline, from order to live inboxes
  • Operations dashboard for tracking and managing every account
  • Backend rebuilt for reliability at higher volume

04 The outcome

  • Fulfilment stopped depending on founder time
  • New customers go live in a day instead of joining a backlog
  • The dashboard became the system the business runs on

ArrAI rebuilt our backend and our fulfilment. We went from a bottleneck to delivering inboxes inside 24 hours.

Daksh Kapoor Daksh Kapoor Founder, ENDY Inboxes

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